Register now and join us on March 22nd, 2018

March 1st, 2016 : Sadler's Wells Theatre, London

Terms & Conditions

For Delegates Payment Terms

Our standard payment terms are that payment is taken at booking unless otherwise stated. If payment by invoice has been previously agreed, the payment needs to be made prior to the event start date.


We are able to transfer your ticket at this Conference to a colleague should you not be able to attend.


Should circumstances mean that you have to cancel your attendance and are unable to transfer your booking a colleague the following refunds will apply:

  • More than 12 weeks prior to the Conference start date – full refund
  • Between 8 and 4 weeks prior to the Conference start date – 50% refund
  • Less that 4 weeks prior to the Conference – No Refund


If you have not transferred or cancelled your ticket and do not attend the event, no refund is available, however you will be entitled to a copy of the Conference Brochure.

Late Arrivals

If you arrive late for the Conference the full ticket price remains payable.

Unforseen Circumstances

If circumstances beyond our control require us to cancel an event, you will be notified immediately. We will notify you of the new date for the event within 10 working days. In the unlikely event of the Conference being cancelled by Change Board Holdings Ltd, a full refund will be made. Liability will be limited to the amount of the admission price paid by the delegate.

In the event of it being found necessary, for whatever reason, that the conference is being postponed or the dates being changed, the organisers shall not be liable for any expenditure, damage or loss incurred by the delegate.

Access and Dietry Requirements

Delegates should advise of any special access or dietary requirements at the time of registration.


Views expressed by speakers are their own. Change Board Holding Ltd does not accept liability for advice given, or views expressed, by any speaker at the conference or in any material provided to delegates.

Photography, Filming and Social Media

For promotional purposes, there will be professional photography and video production taking place during the conference. Delegates who do not wish to be filmed or recorded should advise Lisa Fawdry prior to the event.

You are permitted to take photographs, but not to film or undertake any other recording of the event. Any filming or recording activity at the event will be deemed a breach of copyright and Change Board Holdings Ltd reserves the right to take appropriate action if it becomes aware of such activity.

You are welcome to make use of social media before, during and after an event, subject to the above.

Data Protection

Change Board Holdings Ltd will ensure all confidential information on delegates is kept in accordance to the Data Protection Act and will not pass on their contact details to any third parties.

Websites & Links

The conference and associated Change Board Holdings Ltd websites may link to other websites and networking tools provided for the convenience of the users. The contents of these websites are maintained by their owners, for which Change Board Holdings Ltd takes no responsibility. Neither can responsibility be taken for contents of any website linking to this website.


It is the responsibility of the delegate to arrange appropriate insurance cover in connection with their attendance at the conference. Change Board Holdings Ltd cannot be held liable for any loss, liability or damage to personal property.


All tickets are subject to the current VAT rate (valid exemptions only).

Fair Processing

All information that we hold concerning you will be held and processed by Change Board Holdings Ltd strictly in accordance with the provisions of the Data Protection Act 1998.

Such data will be used by Change Board Holdings Ltd to administer our relationship with you as a customer. We will not, without your consent, supply your name and addresses to any [other] third parties except where (1) such transfer is a necessary part of the activities that we undertake, or (2) we are required to do so by operation of law.

As an individual, you have a right under the Data Protection Act 1998 to obtain information from us, including a description of the data that we hold on you. Should you have any queries concerning this right, please contact Change Board Holding Ltd, 20C Hillgate place, London, SW12 9ER.

For Exhibitors Payment Terms

We are delighted that you have decided to book an exhibition space at the Changeboard “Future Talent” Conference at Sadler's Wells Theatre, London on the March 1st, 2016. We look forward to seeing you there!

By making a booking you are entering into an agreement with Change Board Holdings Ltd (the Organisers) and agree to the following terms and conditions:

Booking, Payment and Cancellation Terms

Bookings: All Bookings must be made via Theresa Onley and will be acknowledged within two working days via a confirmation e-mail and pro-forma invoice.

Payment: A pro-forma invoice for the full amount owed will be issued following receipt of the completed booking form. Until full payment is received, unless prior arrangements have been made, the "reserved" exhibition space will remain available for sale.

Exclusions from Exhibitor Fee: The Exhibitor Fee is for the space only and does not include furniture, power sockets, insurance, cleaning, loading and handling of equipment, staff, telephones etc.

Cancellations / Refunds: All cancellations must be submitted in writing, and will be subject to a £100 administrative fee. No refunds will be made after 31st December 2015. All refunds are at the discretion of the Organisers.

Exhibition Stand / Space Allocations

Space dimensions: Minimum space size at the venue is 3m x 2m, unless agreed with the organisers beforehand.

Space / stand requirements: Your booking with Change Board Holdings Ltd is for the shell space only. Furniture, power etc to be supplied by the Exhibitor.

Allocation of spaces: Spaces will be allocated on a "first come, first served" basis. The Organisers will do their utmost to accommodate requests made on the booking form and where they cannot they will discuss alternatives with you. The minimum space that can be booked is 3m x 2m, which is allocated using a pre-determined floor plan.

Alteration of Floorplan: The Organisers reserve the right to amend the floorplan or alter the exact location of the spaces within the floorplan to accommodate sales e.g. where an Exhibitor books more than a 3m x 2m space to avoid conflicts with other exhibitors.

The Organisers will endeavour to consult with the exhibitors who are directly affected whenever possible and the Exhibitor undertakes to agree to such alteration(s).

Exhibitor Obligations

Additional Representatives: Each Exhibitor package includes delegate registration for two representatives. (This includes all refreshments, lunches and access to the venue from 11.00pm the previous evening until 5.00pm on the day of the conference). If more tickets are required then please contact Theresa Onley. Additional attendees (colleagues, business partners, associates, family, friends etc.) will need to register as a delegate in the usual way, to gain access to the exhibition area and conference.

General: The Exhibitor must ensure that:

  • (a) The stand is fully staffed and continually kept open throughout the conference;
  • (b) Walkways are kept clear at all times;
  • (c) The space is kept clean and tidy and free from rubbish at all times;
  • (d) Business is conducted in an appropriate manner from the stand considering the venue, organiser, other exhibitors and visitors.

Arrangement of displays: The Exhibitor is required to arrange its displays so as not to obstruct the general view or conceal other exhibits. No signs or banners are to be placed outside of the space assigned to each exhibitor. Exhibiting representatives may not stand in the aisles or hand out materials, flyers or bags in the aisles of the exhibition area and must do so only within the allocated stand area.

Noise: Loud speakers, radios, televisions or the operation of any machinery or equipment which is of sufficient volume to be distracting to neighbouring exhibitors or conference attendees are not permitted. Public address systems used to attract the attention of visitors passing near the Exhibitor's stand are also not permitted.

Displaying Products: If the Exhibitor is displaying products or any material which is determined, in the Organiser's view, to be inappropriate, including, for example, materials that are offensive, disparaging or discriminatory, will be asked to remove its products or exhibition.

No Substitution: The Exhibitor may not substitute itself or sublease stand space.

Exhibitor property: The property of the Exhibitor is deemed to be under their responsibility, control and oversight at all times, including in transit to and from the venue and within the confines of their stand. The stand, materials, displays and equipment should not be left unattended at any time. Please note that it is not possible to secure or lock the exhibition areas.

Liability: The Organiser accepts no responsibility whatsoever for any loss of or damage to or theft of property (including materials, displays and equipment) belonging to the Exhibitor.

Installation and Removal of Equipment

Set-up: Set-up is on Monday February 29, 2016 (from 11.00pm). Stands must be fully set-up and manned by 8.30am Tuesday March 1st, 2016. If an exhibitor fails to turn up, the space will be left and the Exhibitor will not receive a refund. The Exhibitor must take care when installing / dismantling their equipment and stand as not to cause damage to the venue carpet, walls, floor and stands, including all panels, fascia and lighting.

Break-down: Stand dismantling does not occur until after the exhibition closes; exhibitors must not disrupt the conference by dismantling early. All exhibitors must be packed up by 5.00pm on the final day of the conference (unless prior arrangements are made with the Organisers and venue).

Couriers and transportation of equipment: The Exhibitor is responsible for arranging couriers and transportation of exhibition equipment and exhibitors to the conference. Exhibitors must make their own arrangements for storing equipment/materials prior, during and after the conference.

Responsibility for loss/damage if caused: The Exhibitor will be solely responsible for the cost of remedying any damage and repairs howsoever caused to the venue carpet, walls, floor and all property damaged or destroyed by an Exhibitor must be replaced to its original condition at the expense of the Exhibitor.

Exhibitor Health & Safety Obligations

Legal Compliance: All exhibitions must meet the Health & Safety at Work Act 1974 and London Fire Brigade Safety regulations.

Venue Compliance: The Exhibitor must, at all times, comply with the venue's regulations and policies including any laws applying to the venue, details of which will be provided to you.

Insurance, Publicity and Data Protection

Insurance: By completing and submitting the Exhibitor Booking Form, the Exhibitor agrees to protect and cover the Organisers and the venue from all claims, demands, damages, and liability of any kind, including loss, damage or destruction of property, breach of contract, injury, negligence, abuse or wilful misconduct on the part of any party. The Exhibitor, at its sole expense, must take out all necessary insurance, including Public Liability insurance.

The Organisers' Insurance: Neither the Organisers nor the venue owners provides insurance for the benefit of exhibitors. Exhibitors who wish to carry insurance on their property or for any other purpose must do so at their own expense.

Data Protection Act 1998: The Organisers comply with the Data Protection Act 1998. Booking a space deems consent to receive promotional material about the conference and the Organisers' products. The Organisers will commit to pass on exhibitor information and promotional materials prior to, during and after the conference as agreed within the exhibition and sponsorship packages.

Access to personal information: All personal information provided by exhibitors on the Exhibitor Booking Form will be held by the Organisers. Under the Data Protection Act 1998, exhibitors have the right to access and correct their personal information.

Marketing and Publicity: The Organisers will produce an official programme listing exhibitors for the Conference and will feature all exhibitors on the conference website and any conference publicity. The Organisers accept no responsibility for any misdescription or any other error. The Organisers give no warranty as to the type or extent of the promotion of the Conference or as to attendance numbers at the conference.

Consent to use image: By making a booking for a space the Exhibitor gives consent to the Organisers to take and use photographs, images and any video footage of the Exhibitor, or the space during the conference for any of the Organisers' promotional purposes in perpetuity in any media without any payment to the Exhibitor.

Exhibitor use of photos for marketing purposes: The Exhibitor is permitted to take a reasonable amount of photographs for their own promotional and marketing use provided that the Exhibitor does not infringe the Organisers' intellectual property rights it holds in connection with the conference.

Breaching the Terms and Conditions

Unsuitable exhibitors: The Organisers have the right to prohibit, prevent or remove any part of any exhibit deemed unsuitable or inappropriate for the purpose of the conference.

Failure to comply: In the case of any failure of any Exhibitor to comply with these terms and conditions, the Organisers may cancel the Exhibitor's booking or may, during the staging of the conference, eject any Exhibitor from the venue. No refund or compensation will be payable to the Exhibitor if cancellation or expulsion occurs.

Consequences of ejection: If the Exhibitor is ejected from the conference venue, or their booking is cancelled, the Exhibitor will then be prohibited from occupying any stand / space. If the Exhibitor is at the time occupying a stand, the Exhibitor must immediately remove all their exhibits from the venue in accordance with the Organisers' directions. The Exhibitor will be responsible for all costs incurred by the Exhibitor and the Organisers in enforcing this clause.


Exhibitor liability: The Exhibitor will be liable to the Organisers for all losses, unpaid accounts, interest, damages, costs, charges, fees and expenses incurred by the Organisers as a result of the Exhibitor failing to comply with these terms and conditions.

Alterations to terms and conditions: The Organisers reserve the right to alter these terms and conditions at any time and for any reason.

Alterations to dates of the conference: The Organisers reserve, at their absolute discretion, the right to alter the dates of the conference and will use all reasonable endeavours to provide the exhibitors with reasonable prior notice of the change of date and will work with exhibitors to accommodate the change. No refunds will be given to Exhibitors for any change of date.

Acceptance: The Exhibitor has read the terms and conditions and understands that this agreement is legally binding between the Organisers and the Exhibitor.

Thank you for reading. By agreeing to these terms and conditions you will help to ensure a great Changeboard “Future Talent” Conference for everyone involved.