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March 30th, 2017 : The Royal Geographical Society, London

Dame Carolyn McCall

Chief Executive Officer, easyJet Airline Company Ltd

Time: 10:20 - 10:45

In conversation: Developing people in orange years

Carolyn McCall joined easyJet on 1 July 2010 as Chief Executive Officer. Since joining easyJet Carolyn has been responsible for improving the airline's punctuality to industry-leading levels as well as introducing important customer innovations like allocated seating. Her strategic focus has resulted in a series of milestone events including reaching the landmark of carrying 65m passengers annually and attracting more business travellers, with more than 12m now flying with easyJet each year.

Prior to joining easyJet, Carolyn was Chief Executive of Guardian Media Group plc. She was also was non-executive director of Lloyds TSB (from 2008–2009), of Tesco Plc (2005-2008), and of New Look plc (1999-2005). In September 2014 she joined the Burberry Board as non-executive director. In 2015 Carolyn was asked by the Prime Minister to join his Business Advisory Group. The body is made up of business leaders from large companies who will advise the Prime Minister and the Government on business issues.

Carolyn was awarded a Damehood in the New Year's Honour List in 2016 for services to the aviation industry, as well as being awarded the OBE for services to women in business in the Queen's Birthday Honours List in June 2008. She has also been awarded a number of accolades including Veuve Clicquot Business Woman of the Year (2008).

Session Overview

In conversation: Developing people in orange years

In conversation with Dr Alan Watkins, Carolyn will be talking about how focussing on easyJet's people has been crucial to the airline's success.

easyJet is an innovative, disruptive airline which is now the UK’s largest carrier - well known for its low fares and friendly service, with more than 10,000 employees in the UK and across Europe. easyJet’s aim is to make travel easy and affordable so the airline recruits people with 'Orange Spirit’.

The spirit of this generation is all about working hard for customers, being inventive in making life easier for them and having fun at the same time. To foster this spirit, easyJet has created an open culture where no one stands on status and where its people have freedom within a framework to make the right decisions for easyJet's passengers.

easyJet's people develop in "Orange Years" - the pace at easyJet is relentless but there are more opportunities for development than at other companies.

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